Skills & Competencies for Total Quality Administrator
Total Quality Administrator job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Total Quality Administrator
Administers the organization's total quality programs and processes.
JOB RESPONSIBILITIES for Total Quality Administrator
Develops data collection processes to produce metrics used in the auditing and analysis of processes. Tracks and measures quality results. Contributes to training and development of teams to guide continuous improvements. Incorporates methodologies such as Six Sigma, Lean, or Kaizen in total quality activities. Typically is certified as Green Belt.
Total Quality Administrator SALARY RANGE
BASE 50%
$99,561
TOTAL 50%
$103,485
Job Level
P03
Job Code
RD14000153
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department
Total Quality Administrator Skills and Competencies List
10 general skills or competencies (Job family competencies) for Total Quality Administrator
1
Job Family Competencies –
Statistical Process Control
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the principles and techniques used in statistical process control.
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Level 2 Behaviors
(Light Experience)
Conducts statistical process control methods to support readiness reporting requirements.
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Level 3 Behaviors
(Moderate Experience)
Completes inspections of statistical process controls to maintain process consistency.
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Level 4 Behaviors
(Extensive Experience)
Drives continuous process improvements using statistical process control techniques.
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Level 5 Behaviors
(Mastery)
Designs statistical process controls using appropriate quality tools and statistical techniques.
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2
Job Family Competencies –
Change Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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3
Total Quality Administrator
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Total Quality Administrator
Proficiency Level - 4
5
Competency for -
Total Quality Administrator
Proficiency Level - 5
9 soft skills or competencies (core competencies) for Total Quality Administrator
1
Core Competencies –
Business Process Improvement
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Deploys cost-effective and time-efficient solutions to business process issues.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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2
Core Competencies –
Project Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the differences in project management approaches, such as Agile, Waterfall, and Lean Six Sigma.
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Level 2 Behaviors
(Light Experience)
Assists in resolving unexpected factors affecting the project's deadline and success.
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Level 3 Behaviors
(Moderate Experience)
Communicates with stakeholders of varying interest levels regarding project progress and potential risks.
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Level 4 Behaviors
(Extensive Experience)
Designs and sets key performance indicators to measure and track the teams' progress.
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Level 5 Behaviors
(Mastery)
Forecasts and establishes project budgets through communicating with stakeholders.
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3
Total Quality Administrator
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Total Quality Administrator
Proficiency Level - 4
5
Competency for -
Total Quality Administrator
Proficiency Level - 5
Summary of Total Quality Administrator skills and competencies
There are 0 hard skills for Total Quality Administrator.
10 general skills for Total Quality Administrator, Statistical Process Control, Change Management, KaiZen, etc.
9 soft skills for Total Quality Administrator, Business Process Improvement, Project Management, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Administrator, he or she needs to be proficient in Business Process Improvement, be proficient in Project Management, and be skilled in Attention to Detail.
10 general skills for Total Quality Administrator, Statistical Process Control, Change Management, KaiZen, etc.
9 soft skills for Total Quality Administrator, Business Process Improvement, Project Management, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Administrator, he or she needs to be proficient in Business Process Improvement, be proficient in Project Management, and be skilled in Attention to Detail.
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